Chairperson’s letter

Delivering on our promises

The Covid-19 virus is having a profound impact on society. At the HFA we have taken the risks involved very seriously. Since 19 March 2020, all staff are operating on a remote working basis. Regular contact is maintained with staff and remote working arrangements are functioning well. Despite the restrictions, 2020 was a record year for approved housing body (AHB) business with loan approvals of €1.0 billion. Gross loan advances of €773 million in the year brought our total loan book to a record €5.2 billion.

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Michelle Norris

€1.0bn AHB loan approvals €773m Total new lending €5.2bn Outstanding loan book
€1.0bn AHB loan approvals €773m Total new lending €5.2bn Outstanding loan book

Chief Executive’s review

Resilience and Confidence

Despite the serious challenges posed by the Covid-19 outbreak, it must be recognised that those involved in the delivery of housing have responded magnificently to achieve the level of output recorded throughout 2020 and I am pleased to say that the HFA played its part. At the core of this was the flexibility and resilience displayed by our staff in the face of such a difficult environment.

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Barry O’Leary

Chief Executive Officer
44% Increase in AHB loan approvals €1.5bn €92m Loan book increase in the last 5 years Affordable Housing Rental Scheme
44% Increase in AHB loan approvals €1.5bn €92m Loan book increase in the last 5 years Affordable Housing Rental Scheme


Our 5-year strategic plan, Strategy HFA 2020 reached its conclusion this year and a review is timely. The HFA met or exceeded all significant objectives during the life of the Plan. During that time, we saw strong growth in lending to approved housing bodies and the commencement of funding for universities for the development of new student accommodation. We also saw the introduction of the successful Rebuilding Ireland Home Loan by local authorities for which the HFA has lent €364 million to date.

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Customer Service

Quality Customer Service (QCS) is a concept that is embedded in the heart of the HFA’s business and is fundamental to achieving our mission of facilitating the successful delivery of social and affordable housing.

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Get in touch

Housing Finance Agency plc

46 St Stephen’s Green Dublin 2 Ireland
T +353 1 872 5722 E


HFA Annual Report 2020

Business Review

Approved housing body loan
approvals by county
Yearly highlights – a year in numbers Download
Chairperson’s letter Download
Chief Executive’s review Download
Board of Directors Download
Management team Download
Strategic programme Download
Environmental, social and governance (ESG) sustainability Download
Customer service Download


Directors’ report Download
Statement of Directors’ responsibilities Download
Statement of disclosure to Auditor Download
Corporate governance Download
Audit & Risk Committee report Download

Financial Statements

Report of the Independent Auditor to the Members of Housing Finance Agency Plc Download
Income statement Download
Statement of comprehensive income Download
Statement of financial position Download
Statement of changes in equity Download
Statement of cash flows Download
Notes to the financial statements Download